Customer Experience

Phrasee, the leader in brand language optimization, announced a breakthrough AI technology that enables brands to personalize the…

Element Electronics was presented with a Gold Stevie® Award in the Customer Service Department of the Year – All Other Industries…

Yotpo Grow 2021 Helped Early-Stage Black-owned Businesses Increase Sales, Solidify Customer Engagement Strategy Yotpo, the…

Simultaneous Configuration Across AWS and GCP Ensures 100% Uptime and Availability for Customer Service and Sales Operations…

Solution leverages Ribbon's virtualized, container-ready solution, delivered by Odine, for expanded interconnect capacity,…

Organizations adopt LogRocket’s best-in-class Digital Experience Analytics platform to confidently and quickly improve both native…

Cloud Editions 22.1 digitizes business processes to modernize operations and drive value creation for growth OpenText announced…

The Award-Winning Platform Does the Work to Make the Hard Things Easier for Sales, Marketing and Service Professionals…

NGOs providing aid to Ukraine will be eligible for free access to Emplifi’s Social Marketing Cloud to help them provide vital and…

Groove receives Stevie Awards for “Customer Service Department of the Year” and “Front-Line Customer Service Team of the Year” for…