Customer Experience

InMoment, a leader in Experience Improvement (XI)™ solutions, announced the infusion of generative AI into its cutting-edge…

Sven Huberts and Naoki Tanaka Elevated to Lead Global Rollout of Pioneering Dentsu Lab Tokyo First Labs Opening in London,…

Sercante, a leading provider of innovative technology consulting for customer experience strategies, is thrilled to announce the…

Sprinklr , the unified customer experience management (Unified-CXM) platform for modern enterprises, announced its recognition as…

Here is MarTech360’s weekly roundup of the top news from global markets. In this fast-paced world, breaking down information helps…

Conduent Incorporated, a global technology-led business solutions and services company, announced that NelsonHall, a global…

ASAPP, a provider of contact center AI software, has been named a Leader by Forrester in The Forrester Wave™: Digital Customer…

unitQ, the leading AI-powered customer feedback platform empowering organizations to take a customer-centric, real-time…

Medallia, Inc., the global leader in customer and employee experience, announced that it has been named a Strong Performer in The…

SAS, a pioneer in data and AI, is integrating new generative AI (GenAI) functionalities into its MarTech solution SAS Customer…