Customer Experience

Level AI, a pioneer in customer experience (CX) artificial intelligence, has announced the launch of Naviant, a cutting-edge AI…

TCN, a leading global provider of cloud-based contact center solutions, announced the enhancement of its Business Intelligence …

Cresta, the leading contact center AI platform for human and AI agents, announced new capabilities for its AI Agent solution,…

Mosaicx, a pioneer in customer experience, announced the launch of the next era of its Engage product. The company will demo the…

Here is MarTech360’s weekly roundup of the top news from global markets. In this fast-paced world, breaking down information helps…

Parloa, a leader in Agentic AI for customer experience, announced an integration with Verint, the CX Automation Company™, between…

In the intricacies of B2B sales, where decisions involve committees, complex evaluations, and significant financial stakes,…

CallMiner, the leading provider of AI-powered conversation intelligence to improve customer experience (CX), announced it has…

Treasure Data, the Intelligent Customer Data Platform (CDP) built for enterprise scale and powered by AI, At the Gartner Marketing…

Everise, a leading provider of customer experience (CX) solutions, has announced a strategic partnership with Krisp, the real-time…