Cyara Enables Enterprises to Deliver Customer Experience at Scale With Launch of Toll-Free Number… Business Wire Jan 24, 2022 New product that assures reliable customer experience while driving significant cost savings, increasing efficiency and reducing…
Sprinklr Enters Contact Center as a Service Market to Unify Customer Care with New Voice Offering Business Wire Jan 22, 2022 Helps eliminate the need to call with proactive digital care and AI to solve problems before customers are forced to make an…
ServiceNow Creates Center of Excellence for Accessibility, Advances Commitment to Inclusive and… Business Wire Jan 21, 2022 Apple and Nike veteran Eamon McErlean joins ServiceNow to lead product accessibility design and innovation ServiceNow, the…
Increasing Citizen Engagement Through Digital Platforms and Improving Customer Experiences Tabbed as… PR Newswire Jan 21, 2022 TransUnion report identifies key behavioral changes and new opportunities as millions of Americans go online for critical…
Boost.ai Unveils Top Conversational AI Trends in 2022 PR Newswire Jan 21, 2022 Leading Customer Experience AI Provider Highlights Top 10 Chatbot Trends, Alongside Predictions for 2023 and Beyond Boost.ai, a…
Actifai Expands Its System-Wide Deployment of AI Customer Experience Platform in Canada PR Newswire Jan 21, 2022 Actifai, an AI software-as-a-service provider for cable and telecom companies, has expanded its partnership with Cogeco Connexion,…
Annex Cloud’s Next-gen Loyalty Solution Now Available on commercetools Marketplace News Desk Jan 21, 2022 Brands can deliver personalized, omnichannel customer experiences at scale Annex Cloud, a global enterprise…
RumbleOn and NADA/J.D. Power Announce a New Marketing and Referral Agreement Business Wire Jan 21, 2022 RumbleOn and J.D. Power establish mutually beneficial business relationship RumbleOn to provide the only Powersports CashOffer…
Braze Unveils Results of Second Annual Customer Engagement Review Business Wire Jan 21, 2022 94% of brands rated their customer engagement practices as excellent or good Braze, the comprehensive customer engagement…
Advisor360° Deepens Customer Success and Operations with Expanded Senior Team Business Wire Jan 21, 2022 Brian Gruttadauria joins as Vice President of Operations & Quality Advisor360°, a Software-as-a-Service (SaaS) provider of…