Customer Experience

1-800 Contacts announces the formation of a standalone business, Luna Solutions, focused on providing technology and services to…

RedDoorz to Leverage Haptik Technology to Amplify Customer Engagement, Increase Conversions, and Offer Delightful Support Jio…

Survey of ActiveCampaign customers reveals those focused on customer experience automation (CXA) expected to significantly outgrow…

Annual guide offers insights into three essential areas including consumer data, measurement, and long-term loyalty Merkle, a…

With improved transparency and authorization levels to allow for better data privacy and security, AniView now leverages Google’s…

As one of only two finalists from a multitude of entrants, FUSIONWRX Inc, a Flottman Company celebrates the AMA’s Pinnacle Award…

Momentive Represents a Strategic Opportunity that Zendesk is Uniquely Positioned to Leverage to Drive Enhanced Growth and Value…

First Duet in the contact center space enables enterprise customers to unbundle telephony and enjoy cloud-based flexibility,…

OneNeck IT Solutions, a national IT solutions provider, announced that it has achieved the Cisco Customer Experience…

Users cite Observe.AI as Easiest Setup and Fastest Implementation, Easiest to Use, and Easiest to do Business With Observe.AI,…