OneNeck IT Solutions, a national IT solutions provider, announced that it has achieved the Cisco Customer Experience Specialization.
With the growth of Software as a Service (SaaS) solutions, helping our customers navigate the options, guide technology investments, and decrease security risks, is imperative to their continued success. The Cisco Customer Experience Specialization recognizes providers who have achieved expertise in developing and integrating solutions in the areas of insertion, adoption, expansion, and renewals to deliver value recognition at each stage of the customer lifecycle.
“We are thrilled to have been recognized by Cisco with this specialization,” said Nick Santilli, Director Advanced Services. “As customers increasingly move to SaaS, it’s imperative we continue to expand and optimize the customer experience across all of the sectors we serve.”
With the Customer Experience Specialization, OneNeck is uniquely positioned to proactively identify opportunities, reduce and eliminate barriers, and facilitate thoughtful solutions while driving customer satisfaction.
“Customer Experience has long been built into the approach we take with our customers, and this Cisco specialization recognizes that commitment. We continue to develop and improve our CX practice to better adapt to the evolving technology needs and provide tailored solutions that help our customers grow and succeed,” said Santilli.