IntelePeer Introduces Next Generation Voice AI Capabilities
IntelePeer, a leading, end-to-end conversational AI platform provider, launches next generation voice capabilities. Designed to…
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Customer Experience
CloudHesive and Teneo.ai Partner to Supercharge ConnectPath CX with AI-Driven Automation
CloudHesive, an AWS Premier Consulting Partner and leading cloud and contact center solutions provider, announced a strategic…
XEBO.ai is recognized in the 2025 Gartner® Magic Quadrant™ for Voice of the Customer Platforms
XEBO.ai, a leader in customer experience solutions, has been named in the 2025 Gartner Magic Quadrant. They believe this milestone…
InMoment Named Leader in 2025 Gartner For Voice of the Customer Platforms
InMoment, the leading provider of integrated Experience Improvement solutions, has been named a Leader in the 2025 Gartner® Magic…
BCN Launches Cloud Voice Call Center for SMBs
New solution offers intelligent call routing, real-time analytics, and quality monitoring to enhance service and performance
BCN,…
GoTo Enhances Grasshopper with New Features for SMBs
The latest features and partnerships for Grasshopper’s small business phone solution are designed to deepen customer…
Qualtrics Named Leader in 2025 Gartner® for Voice of the Customer Platforms
Qualtrics positioned highest for Ability to Execute and furthest for Completeness of Vision in the Gartner Magic Quadrant for…
Salesforce Launches Agentforce for Consumer Goods
Salesforce is launching Agentforce for Consumer Goods, a new library of pre-built agent skills and actions that equips customer…
MarTech360’S Weekly News Roundup With ZoomInfo, Magnite, Sprout Social, Integral Ad Science, Roku…
Here is MarTech360’s weekly roundup of the top news from global markets. In this fast-paced world, breaking down information helps…
Fathom Integrates REACH Framework™ to Boost AI Expansion
Fathom, the AI-powered meeting assistant, announced a new summary format that brings the REACH Framework™, a proven Customer…