RedRoute Raises $6.5 Million in Seed Funding
The company will use the funds to expand leadership in the emerging $300 billion customer service automation space
RedRoute, a…
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Customer Experience
DecisionLink Announces New CFO to Lead Company Through Rapid Growth
George Li, Former VP of Business Operations for VMware and Former CFO for Datrium is Enthusiastic About Taking DecisionLink to the…
Bounteous Announces Customer Data Platform Offering with Acquia
Bounteous, the digital innovation partner of the world's most ambitious brands, announced it’s collaborating with digital…
Maru Announces Leadership Appointment for Maru/Matchbox UK
Maru Group (‘Maru’) the global CX and insights software and advisory services company has announced that Michelle Walkey is…
Quixant Announces Rebrand and the Launch of the Quixant Hub, Its Enhanced Customer Support Area
Quixant unveils a new corporate brand and improved customer support platform, reflecting its continuous evolution and pursuit to…
Dotgo launches Universal RCS at Mobile World Congress 2022
Delivers Rich, Conversational RCS Messaging Experience for iPhone Users
Whitepaper on 'How RCS is revolutionizing business…
eGain to Showcase Financial Coaching Automation Solution at CUNA GAC 2022
eGain Corporation, a leading customer engagement automation provider, announced it will showcase its AI solution for automated…
Syniverse Is First to Offer a Cloud-Native, Hyperscale Digital Communications and Messaging Platform…
New Syniverse CPaaS Platform to Accelerate Enterprises’ Digital Transformation and Improve Customer Experience
Syniverse®,…
GoTech Roofing Achieves 300% Growth Implementing Roofing Process Utilizing Microsoft CRM &…
GoTech Roofing, one of the fastest-growing roofing companies on the East Coast, announced today that they had achieved over 300%…
Influitive Releases 2022 State of Customer Marketing Report
This report explores today’s customer marketer, how the field has matured and evolved, and the myriad of ways it provides wider…