GOCare & CDG Partner to Boost CX for Broadband Providers
GOCare, a leading SaaS provider of digital customer experience solutions for broadband service providers (BSPs), and …
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Customer Experience
3CLogic and Glidefast Expand Partnership to Deliver Integrated Contact Center Solutions for…
Two leading industry partners enter into new distribution agreement to deliver combined CRM and CCaaS solutions to ServiceNow…
VML Names Jeff Geheb CEO of VML Enterprise Solutions
VML, a global brand creative and digital transformation company, announced the promotion of Jeff Geheb to Chief Executive…
Alorica Invests in Sanas to Boost AI-Driven CX Innovation
Alorica Inc., a global leader of digitally-powered customer experience (CX), announced its participation in Sanas’ latest $65…
iQor Taps OpenAI to Advance Voice of the Customer Analytics
iQor CXBPO™, a global leader in customer experience business process outsourcing, has announced a strategic collaboration with…
MarTech360’S Weekly News Roundup With Later, CleverTap, DoubleVerify, Seedtag, Similarweb And More!
Here is MarTech360’s weekly roundup of the top news from global markets. In this fast-paced world, breaking down information helps…
Alchemer Names Ramesh Kandukuri as Chief Technology Officer
Alchemer, a global leader in customer feedback management and voice of customer technology, announced Ramesh Kandukuri as the…
Cyara launches next-gen CX platform with global coverage
Cyara, the global leader in AI-led customer experience (CX) assurance, unveiled six innovations to help businesses deliver a…
Atento expands AI access for customer and employee experience
Atento Luxco 1, one of the largest global providers of customer relationship management and business process outsourcing services…
8×8® launches JourneyIQ to Deliver AI-driven Customer Journey Intelligence
8x8 JourneyIQ Empowers Businesses to Evaluate and Manage Customer Interactions from Start to Finish and Eliminate Blind Spots…