Five9 Launches Joint Enterprise Customer Experience AI Solution With Google Cloud
The Power of Intelligent CX and AI Come Together to Transform How Enterprises Deliver Exceptional Customer Experiences…
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Customer Experience
Google Cloud Brings Shopping and Customer Service Together with Gemini Enterprise for Customer…
Google Cloud unveiled Gemini Enterprise for Customer Experience (CX), an agentic solution designed to bring shopping and customer…
MarTech360’S Weekly News Roundup With Stagwell, StackAdapt, 8×8, Talkdesk, Optable, Amperity And…
Here is MarTech360’s weekly roundup of the top news from global markets. In this fast-paced world, breaking down information helps…
Talkdesk introduces Commerce Orchestration powered by Customer Experience Automation
Talkdesk®, Inc. introduced Customer Experience Automation (CXA)-powered Commerce Orchestration and announced a new Talkdesk…
8×8 Acquires Maven Lab to Boost APAC Customer Engagement
Acquisition accelerates shift from enterprise messaging to orchestrated, omnichannel customer experiences
8x8, Inc., a leading…
MarTech360’S Weekly News Roundup With Pattern, Vonage, PubMatic, Cadent, Integral Ad Science, Cision…
Here is MarTech360’s weekly roundup of the top news from global markets. In this fast-paced world, breaking down information helps…
Vonage Deepens Native Contact Center with Salesforce’s Agentforce Voice Integrations
Vonage, a part of Ericsson, announced a new integration between Vonage Contact Center and Salesforce's Agentforce 360, giving…
Procedureflow Integrates with NiCE CXone to Deliver Real-Time Visual Guidance for Contact Center…
Procedureflow, an intelligent knowledge management platform, aims to simplify complex processes. It has announced a new…
MarTech360’S Weekly News Roundup With Stagwell, NiCE, UiPath, Talkdesk, Pinterest, Inuvo And More!
Here is MarTech360’s weekly roundup of the top news from global markets. In this fast-paced world, breaking down information helps…
Precisely Brings Agentic AI to EngageOne RapidCX Customer Communications Platform
Precisely, a global leader in data integrity solutions, has launched new AI enhancements for its EngageOne™ RapidCX customer…