Customer Experience

Horatio, a next-gen customer experience (CX) solutions provider, is changing outsourcing. It recently became a Premier Zendesk…

Sendbird Inc. is a top AI-powered customer experience platform. It serves over 300 million users each month. The company has…

Hybrid customer experience platform unites AI-powered automation, flexibility, and control to elevate every touchpoint while…

Series A led by Creandum, with Elaia and Speedinvest, will accelerate the product development of GetVocal’s AI customer…

Here is MarTech360’s weekly roundup of the top news from global markets. In this fast-paced world, breaking down…

Premier CX, a UK leader in customer experience innovation, and CommBox, a global provider of AI-driven customer engagement…

Mitel, a global leader in business communications, has announced the global launch of Mitel Workflow Studio, a low-code/no-code…

Quiq has introduced its newest innovation: the Conversation Analyst. This AI-powered platform is designed to improve quality…

SuccessKPI, a leading provider of Generative AI-powered Workforce Engagement Management (WEM) solutions, has…

Inkeep, a company building frameworks to build AI Agents, has announced the launch of its Agent Builder, an AI Agent development…