Customer Experience

Talkdesk®, Inc., a global AI-powered contact center leader for enterprises of all sizes, announced Munil Shah as its new chief…

Progress, the trusted provider of infrastructure software, announced new powerful capabilities and enhancements in the latest…

TaskUs, Inc, a leading provider of outsourced digital services and next-generation customer experience to the world’s most…

Verint, The Customer Engagement Compan, announced that its Open Platform was named winner in the “Best Use of Artificial…

Cresta, the end-to-end generative AI platform for contact centers, unveiled new human-in-the-loop AI capabilities to improve CX,…

Global Technology Solutions, Inc. (GTS), renowned for its innovative customer experience (CX) technologies and management…

Zingtree, a leading AI-enabled customer experience (CX) automation platform, reached significant milestones in its journey to…

Aircall, the phone and communication platform, announced it is launching new AI features that provide transcription capabilities…

JourneyTrack, a leading customer journey management solutions provider, proudly announces its outstanding performance in the G2…

Talkdesk, Inc. , the global leader in AI-powered contact centers for businesses of all sizes, announced the promotion of Miles…