Moloco, MetaRouter Partner for Privacy-First Ad Scaling
Moloco, a leader in operational machine learning (ML) and performance advertising, announced a partnership with MetaRouter, a…
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Customer Experience
Personalization at Scale: A Martech Playbook for AI-Driven Marketing
In today's digital age, brands need to give customers personalized experiences. People want services that match their tastes,…
Alida Introduces New Usability Testing Tool to Leading UX Platform
Alida, the leader in user research, announced it will launch a full new product feature set bringing unmoderated usability testing…
Deutsche Telekom and Google Cloud Join Forces to Advance AI-Powered Autonomous Networks
Deutsche Telekom and Google Cloud have announced a strategic partnership aimed at transforming Radio Access Network (RAN)…
Pega Introduces AI-Powered Customer Engagement Blueprint for Enhanced Personalization
Pegasystems Inc., The Enterprise Transformation Company™, has unveiled the Pega Customer Engagement Blueprint, a cutting-edge…
GoTo Unveils AI-Powered Quality Management for Contact Centers
GoTo, the leader in cloud communications and IT, introduced AI Quality Management, a key workforce engagement management (WEM)…
Reltio Unveils Industry-First Solution to Serve Trusted, Unified Data in Milliseconds
Reltio®, a leader in data unification and management, announced the launch of the Reltio Lightspeed™ Data Delivery Network, a…
SupportLogic Launches Cognitive AI Cloud for Enterprise AI Agents
SupportLogic, the world’s first AI-native support experience (SX) platform, announced the launch of SupportLogic Cognitive AI…
8×8 and CallCabinet Partner to Enhance Compliance Call Recording
8×8, a leading provider of an integrated CX platform combining Contact Center, Unified Communication, and CPaaS APIs, has…
Foundever appoints Chris Halbard as CEO of EMEA market
Foundever , the global leader in customer experience, announces the arrival of Chris Halbard as CEO of EMEA.
In his new role,…