Customer Experience

Qualfon, a global business services provider, has opened a new state-of-the-art engagement center in Paseo de la Reforma, Mexico…

Genpro, Inc. Implements Turvo Collaboration Cloud and Transportation Management System (TMS) applications to enhance customer…

Aims to groom its people for leadership roles TDCX Thailand, an award-winning digital customer experience solutions provider…

TDCX Thailand, an award-winning digital customer experience solutions provider for innovative technology and other blue-chip…

Magenta TV, now powered by Comcast Technology Solutions' Cloud TV Suite, to provide consumers with broad access to TV shows and…

CallVision DNI enables Dealers to take the wheel of their digital commerce future CallRevu, an industry leader in automotive call…

The global provider is recognized for its strong overall performance in the CX outsourcing services industry Sitel Group®, one…

New Chief Technology Officer Joins Organization Poised for Major Platform Enhancements Swell, the customer experience platform…

NICE's workforce management solution maximizes agent flexibility, delivers quality customer experience, reduces operational costs,…

Infor customers surveyed call out Infor's strengths in industry expertise, user experience, innovation and implementation…