Customer Experience

Genesys®, a global cloud leader in AI-Powered Experience Orchestration, announced it is a recipient of a 2024 Geography and Global…

Five9, provider of the Intelligent CX Platform, announced that it has appointed Sagar Gupta, a Portfolio Manager at Anson Funds,…

Customer journey orchestration (CJO) is a powerful strategy that helps businesses create personalized experiences for their…

Smart Communications™, a leading technology company focused on transforming customer conversations, announced that it has been…

Here is MarTech360’s weekly roundup of the top news from global markets. In this fast-paced world, breaking down information helps…

We are thrilled to announce that LiveX AI Agent and ChurnControl are now available on Google Cloud Marketplace after graduating…

On December 4, 2024, Verint, The CX Automation Company, announced the launch of its new CX/EX Scoring Bot on the Verint Open…

Omilia, a market leader in enterprise Conversational Artificial Intelligence (CAI), announced its recognition in the 2024 Gartner…

DAS Technology, automotive’s leading consumer engagement SaaS AI technology company, with the industry’s first and largest…

Anywhere365®, a global pioneer and innovator in AI-first customer experience solutions announced the acquisition of Tendfor AB…