Customer Experience

8x8, Inc, a leading global provider of business communications and customer engagement solutions, announced significant growth in…

Here is MarTech360’s weekly roundup of the top news from global markets. In this fast-paced world, breaking down information helps…

TechSee, the pioneer in multi-modal AI for customer service, announced the appointment of Elizabeth Tobey as Senior Vice President…

RingCentral, a top player in AI-driven business communications, launched new offerings. These solutions aim to meet the growing…

Sitecore®, a leader in digital experience management, has launched SitecoreAI. This next-gen platform puts artificial intelligence…

Konecta, a leader in Customer Experience (CX) transformation, has teamed up with CrewAI. CrewAI is a groundbreaking multi-agent…

Automation Anywhere, a leader in agentic process automation, has unveiled a sweeping transformation of its customer support…

Here is MarTech360’s weekly roundup of the top news from global markets. In this fast-paced world, breaking down information helps…

Optimove, the creator of Positionless Marketing, announced it is strengthening the partnership with CACI, an expert provider of…

Hinduja Global Solutions (HGS) has introduced its new enterprise-grade AI solution, “Interaction Intelligence”, built on its Agent…