Customer Experience

Aisera, a leading provider of agentic AI for the enterprise, announced that Kashif Mahbub has joined its leadership team as chief…

Uniphore, a global AI leader with the only end-to-end Enterprise AI architecture that delivers unmatched customer focused…

Customer service refers to the support and advice offered by a company to its customers before and after they purchase or use a…

Front, the industry-leading AI-powered customer service platform built for collaboration, announced the acquisition of Idiomatic,…

8x8, a leading business communications, CX, and Communications Platform as a Service provider, announced the appointment of John…

unitQ, the leading AI-powered customer feedback platform empowering organizations to take a customer-centric, real-time…

Qualtrics, the leader and creator of the experience management (XM) category, announced it has been named a Leader in The…

Alpine IQ, an innovator in customer data, loyalty, and marketing solutions, has partnered with Adentro, a leader in foot traffic…

On November 18, 2024, Mitel, a global leader in business communications, introduced Mitel CX, its innovative AI-driven customer…

Kaon Interactive, a leader in interactive sales and marketing applications, is proud to be included in the prestigious Aragon…