Customer Experience

Automation Anywhere, a leader in agentic process automation, has unveiled a sweeping transformation of its customer support…

Here is MarTech360’s weekly roundup of the top news from global markets. In this fast-paced world, breaking down information helps…

Optimove, the creator of Positionless Marketing, announced it is strengthening the partnership with CACI, an expert provider of…

Hinduja Global Solutions (HGS) has introduced its new enterprise-grade AI solution, “Interaction Intelligence”, built on its Agent…

Tealium announced a new collection of AI-powered capabilities to help organizations better engage and understand their customers.…

Enterpret, a leader in customer intelligence, has launched a new feedback platform. This platform helps organizations analyze…

GDT, a leading technology solutions integrator and managed services provider, announced the enhancement of its client-first…

The recently announced merger between independent agencies Manifest and Aisle Rocket has created a new full-service agency-also…

Medallia, Inc., a leader in customer and employee experience, is growing its Frontline-Ready AI™ features. This is…

Glassbox, a leading provider of digital experience analytics for web and mobile applications, has appointed Guy Perry as Chief…