Customer Experience

Concentrix Corporation, a leading global provider of customer experience (CX) services and technologies, announced the arrival of…

Cresta, a leading provider of generative AI for contact centers, has been named "Rising Star Organization" by the CX Awards. The…

Anywhere365, a global leader in Enterprise Dialogue Management software and a pioneer in customer service technology, announces…

Verndale, a digital experience agency headquartered in Boston, MA, announced the appointment of Max Fresen as their Chief…

TELUS International, a leading digital customer experience (CX) innovator that designs, builds and delivers next-generation…

AudioCodes, a leading vendor of advanced communications software, products and productivity solutions for the digital workplace…

Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation and a part of Ericsson,…

The Edelman Trust Barometer Report highlights that consumers' preference for trusted brands should prompt businesses to focus on…

Alorica Inc., a global customer experience (CX) leader, announced the launch of its Real-time Voice Language Translation (ReVoLT),…

8x8, Inc., a leading integrated cloud contact center and unified communications platform provider, announced the availability of…