CORRECTING and REPLACING Qumu Wins Fourth Consecutive Stevie® Award in 2022 for Customer Service PR Newswire May 3, 2022 Once again recognized for superior customer service by American Business Awards® Qumu, the leading provider of best-in-class…
Crawford Announces Global Partnership with Airkit to Elevate Digital Customer Experience and… Business Wire May 2, 2022 Crawford & Company®, the world’s largest publicly listed independent provider of claims management and outsourcing solutions…
Sandy East, Vice President, Customer Service, to Receive Women in Manufacturing STEP Ahead Award for… Business Wire May 2, 2022 Cornerstone Building Brands, Inc., the largest manufacturer of exterior building products in North America, is proud to announce…
Intact Technology, Inc. Announces Appointment of Aurelie Dardel as Vice President of Customer… Business Wire May 2, 2022 Intact Technology, Inc., an IT Software Consulting and Managed Services firm, announced that Aurelie Dardel recently joined their…
nShift Reveals 58% Of Customers Will Abandon a Business Due to a Poor Customer Experience Business Wire May 2, 2022 Online retailers are losing out on a significant amount of revenue to customers dissatisfied with the experience they offer, with…
BWZ Media Acquires London-Based SaaS Lead-Generation Company Crozdesk Business Wire May 2, 2022 The acquisition further strengthens the Vancouver media company’s technology solutions and monetization capabilities…
Press Ganey Advances Technology via Acquisition of Forsta, a Global Leader in Market Research,… Business Wire May 2, 2022 Forsta, a Leader in the 2021 Gartner® Magic Quadrant™ for Voice of the Customer, will gain scale and investment to further…
Khoros Reveals How to Best Retain Contact Center Agents with AI and Automation Business Wire May 2, 2022 New whitepaper addresses major agent pain points and strategies to improve their satisfaction and help them manage growing…
Zmags Acquires Award-winning E-commerce Digital Agency Be A Part Of Business Wire May 1, 2022 Acquisition significantly enhances the suite of solutions offered as part of the Creator Platform to include world-class design…
McAfee Launches Personal Data Cleanup to Help Customers Remove Personal Data from the Web Business Wire Apr 29, 2022 Personal Data Cleanup helps consumers protect themselves from identity thieves, hackers, and spammers to feel more confident…