Customer Experience

Simplr announced it has been included as an Honorable Mention in 2022 Gartner Magic Quadrant for Customer Service BPO. "Gartner…

Leading technology company unveils software that enables online retailers to scale by creating the perfect customer journey in…

The Ability for New Technologies to Radically Alter the Consumer Experience is Found in New Research from CX Leader ONR ONR, a…

DALBAR presents Customer Experience Excellence Award to Nationwide for 3rd Consecutive Year DALBAR announced that Nationwide…

SuccessKPI, Inc., a SaaS Contact Center Insight and Action Platform provider, is pleased to announce the hiring of two new vice…

Brian Wilson joins RainFocus to oversee the company's customer advocacy and success programs RainFocus™, provider of the…

Over the last two years, our company has experienced significant growth in demand for its ResinDek® engineered flooring panel and…

The New Elevate Partner Program Drives Greater Profit, Increased ROI, and Recurring Revenue Streams Digitate, a leading…

Webhelp, a leading global provider of customer experience (CX) and business solutions, announced it has been positioned by…

CX Effect will leverage disruptive AI technology from Dialpad to enhance productivity and communication Dialpad Inc., the…