Customer Experience

FlexIP Solutions, a nationwide provider of custom managed communications solutions for businesses, announced the launch of Flex…

tMedia Consulting, a leading Inbound® marketing and advertising agency in Boston serving clients around the globe, announced that…

New Mitto research indicates that a majority (55%) of consumers have canceled a delayed shipment because of a bad customer…

Ascent, a leading European digital services business, has announced the acquisition of data engineering (DE) and business…

The leaders in marketing automation and business communication team up to empower businesses of all sizes to improve their…

Celebrating Over a Decade of Recognition for Sales and Customer Service, VIZIO Named Customer Service Team of the Year VIZIO…

Smith and new co-host David Antoline discuss the evolution of CX with world-class guests Active Digital's customer experience…

OverIT names Leo Perrotta, their new Chief Customer Success Officer. Perrotta has a rich employment background working with many…

The solution provides real-time visibility for better cash management and draws actionable insights from complex transactional…

Japanese mobile operator taps Oracle Cloud Infrastructure to improve service quality and enable faster delivery through automation…