Medallia Launches Four Breakthrough AI Innovations News Desk Feb 7, 2024 Medallia, Inc., the global leader in customer and employee experience, announced at its Experience ‘24 conference four…
Huge Launches Culture Decoder, a Comprehensive Tool for Analyzing Cultural Data News Desk Feb 6, 2024 Huge, the creative consultancy under Interpublic Group , announced the launch of Culture Decoder - an AI-powered tool that helps…
Verizon invests in customer experience; names first-ever Chief Experience Officer News Desk Feb 6, 2024 Verizon is investing more in customer experience with the creation of an organization dedicated solely to creating the best…
Sogolytics Elevates Customer Experience Management with ChatGPT Integration News Desk Feb 6, 2024 Sogolytics, a pioneering force in experience management software, proudly unveils a transformative upgrade to its platform through…
InMoment Named a Leader in the 2024 Gartner Magic Quadrant for Voice of the Customer News Desk Feb 6, 2024 InMoment, the leading provider of Experience Improvement solutions, has been named a Leader in the 2024 Gartner Magic Quadrant for…
Bright Pattern, the AI Powered Contact Center Leader, Announces Partnership with Value-Added… News Desk Feb 5, 2024 Bright Pattern is proud to announce a partnership with solutions distributor emt Distribution. At its core, emt Distribution's…
Quadient extends its footprint in Europe, welcoming 30,000 new customers with the acquisition of… News Desk Feb 5, 2024 Quadient, a leader in helping businesses create meaningful customer connections through digital and physical channels, announces…
Five9 announces availability of Intelligent CX Platform on Google Cloud Marketplace News Desk Feb 2, 2024 Five9, provider of the Intelligent CX Platform, announced the availability of the Five9 Intelligent CX Platform on Google Cloud…
Verint Named a Leader in IDC MarketScape Report for Worldwide Voice of the Customer Applications News Desk Feb 1, 2024 Verint, The Customer Engagement Company, was named a Leader in the recently published IDC MarketScape: Worldwide Voice of the…
Merkle Partners with Siteimprove to Build First-Ever Accessibility Practice News Desk Feb 1, 2024 Siteimprove, the leading platform empowering brands to stand out with accessible, high-performing digital content experiences,…