Alvaria Applauded by Frost & Sullivan for Enabling Compliant Outbound Dialing and Debt…
Alvaria provides exceptional and cost-effective outbound campaign management tools that substantially enhance customer experience…
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Customer Experience
Carbyne and Rio Grande Council of Governments Texas, Launch Industry-First Cloud-Native i3 911…
On the fifty fourth anniversary of 911, history was once again made with the Nation's first deployment of an i3 ESInet…
Bloomreach Valuation Soars to $2.2 Billion Following $175 Million Investment Led by Goldman Sachs…
As E-Commerce Remains a Critically Important Shopping Channel, Bloomreach Enables Businesses to Build Meaningful Customer…
Oktana Achieves Salesforce Summit Partner Status
High tech industry experts based across Latin America and Appalachia recognized in highest tier of Salesforce consulting partners…
Home Chef Selects UserTesting to Continue Delivering the Freshest Customer Service Possible
Leading meal solutions company taps the Human Insight Platform to take its top-rated customer satisfaction to the next level…
SailPoint Names Meredith Blanchar Chief Customer Officer
SailPoint Technologies Holdings, Inc., the leader in enterprise identity security, named Meredith Blanchar as its Chief Customer…
LumApps Recognized as a Leader by Independent Research Firm
LumApps is cited as a leader among Intranet Platforms, Q1 2022 report. The Employee Experience Platform provider earns highest…
Clickatell, a Global Leader in Chat Commerce, Secures $91 Million in Oversubscribed Series C Funding…
Clickatell investors now include Arrowroot Capital, Kennedy Lewis Investment Management, Sequoia Capital, DAG Ventures, Endeavor…
Thrive and Genesys Partner to Help Businesses Counter the Employee Burnout Crisis
Thrive Reset for Genesys enables businesses to incorporate well-being breaks into the workflow, resulting in higher employee…
Freshworks Powers Southeast Asia’s Leading Fashion Retailer, Zalora To Create Delightful Customer…
Zalora uses Freshworks Omnichannel solutions to respond faster and exceed its customer expectations
Freshworks Inc., a leading…