Customer Experience

Cresta, a leading provider of generative AI for contact centers, announced that the Business Intelligence Group has named them a…

unitQ, the leader in Quality Automation, announced the Business Intelligence Group named unitQ the top 2024 Artificial…

parcelLab announced it has launched Order Tracking for Salesforce Service Cloud on Salesforce AppExchange, a leading enterprise…

Acoustic, a global marketing and customer engagement provider for B2C brands, announced significant company momentum driven by its…

SuccessKPI, Inc., an enterprise AI analytics & automation company, announced its partnership with Five9, the provider of the…

Havas CX announced the appointment of Arthur Fullerton as global Chief Technology Officer. Fullerton transitions from his role at …

Yext, the leading digital presence platform for multi-location brands, announced the launch of its new customer success program.…

ServiceNow, the leading digital workflow company making the world work better for everyone, has been named a Leader in the…

8x8, Inc, a leading integrated cloud contact center and unified communications platform provider, announced it continues to be…

Medallia, Inc., the global leader in customer and employee experience, announced that it has been named a Leader for the third…