Zoom and RingCentral Announce Settlement of Litigation
RingCentral, Inc. and Zoom Video Communications, Inc. announced that the companies have agreed to mutually withdraw from…
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Customer Experience
Thought Industries Names Debbie Schmidt Senior Vice President of Sales
SaaS Veteran to Lead North American Efforts with an Eye Toward Global Expansion and Adoption of Customer Learning
Thought…
ServiceCore Announces $54 Million Investment from Mainsail Partners to Recapitalize the Company and…
A leading management software platform for the liquid waste industry plans to use funds to accelerate its product roadmap…
PAR Technology’s Punchh® Announces 2021 Customer Loyalty Award Winners
Digital customer loyalty, offers and engagement platform’s third-annual customer awards highlights innovation, channel strategies,…
Inter.ai Introduces its Control Center for CX Managers, Adding New Features That Transform Customer…
Inter.ai Inc., the US software company that provides a Customer Lifetime Platform for customer service teams in D2C companies, has…
ISC-CX Partners with NEINVER Using Data-Driven CX Solutions to Optimize the Shopping Experience at…
Europe’s second largest outlet operator taps ISC-CX for insights and training to respond to evolving retail customer expectations…
Vince Launches the NewStore Omnichannel Platform in All its US Stores
The global luxury apparel and accessories brand has deployed NewStore to accelerate its omnichannel journey and transform its…
2022 Total Economic Impact Study of the OneSignal Customer Messaging Platform Shows 425% ROI
Independent study finds customers using OneSignal experience up to $2.16 million in benefits over three years
OneSignal, Inc.,…
BDO Enhances Global Communications, Collaboration, and Customer Engagement with 8×8 XCaaS
Leading Public Accounting, Tax, and Advisory Firm Deploys 8x8 Voice for Microsoft Teams and 8x8 Contact Centre for Microsoft Teams…
Tenovos Named a Strong Performer in Digital Asset Management for Customer Experience by Independent…
Startup DAM provider included among top companies in first appearance on key industry report
Tenovos, provider of intuitive,…