Idera, Inc. Acquires SaaS Industries PR Newswire Mar 23, 2022 Idera Bolsters API Portfolio through Addition of Digital SaaS Brand and API-Provider SaaS Industries GmbH Idera, Inc.…
New Talkdesk Mobile Apps Give Contact Centers a Smarter Way to Meet Customer Expectations While… Business Wire Mar 23, 2022 Empowers mobile workforces with more tools and control over the delivery of high-quality customer experiences…
Customer Satisfaction with Municipal Energy Utilities Improves Despite Massive Tumble by CPS Energy,… Business Wire Mar 23, 2022 Residential customer satisfaction with the energy utilities sector overall creeps up 0.3% to 72.2 (on a scale of 0 to 100),…
NICE Brings Digital Customer Experiences to Singapore with the Launch of CXone Business Wire Mar 22, 2022 Companies in the Asia Pacific region can now exceed today’s consumer and employee expectations by delivering effortless,…
BDI and Splash Announce Strategic Partnership to Support Events Industry PR Newswire Mar 22, 2022 ABM event agency and event marketing technology company team up to shape the future of B2B events and the event marketing…
Clinch Partners with OUTFRONT to Bring First-to-Market Creative Personalization Suite to Digital… PR Newswire Mar 22, 2022 Offerings include dynamic and personalized creative and one-tag technology that drives unparalleled efficiencies and reduces…
HubSpot Announces New Chief Customer Officer, Rob Giglio PR Newswire Mar 22, 2022 HubSpot, the customer relationship management (CRM) platform for scaling companies, announced that Rob Giglio has joined the…
Racing to Resolve the ‘Engagement Capacity Gap,’ Organizations Lean into Customer Service Technology… Business Wire Mar 22, 2022 Navigating a Constant State of Change, Fueling Sustainable Workforce Strategies, and Safeguarding Employee Wellness Top the List…
Revation Systems Upgrades Next Generation Digital Engagement Platform for Contact Centers Business Wire Mar 22, 2022 Secure, Artificial Intelligence-enabled CCaaS Platform, LinkLive, Delivers New Enhancements that Create Improved Customer…
Infosys to Acquire Digital Experience and Marketing Agency, oddity PR Newswire Mar 22, 2022 Strategic acquisition to further strengthen Infosys' digital experience capabilities in Germany, across Europe, and Northeast Asia…