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Foundever®, a global leader in the customer experience (CX) industry, announced an expansion of its long-term collaboration with…

Zoom announced a major advancement for its customer experience platform (ZCX), launching agentic AI capabilities with…

Streamlines and Unifies More Key Elements of Advertising in Basis Alongside Planning and Buying Across Programmatic,…

Universal Ads, which enables brands of any size to create, buy, and measure ads across premium video, introduced a…

AI Agents work 24/7 to analyze user behavior, run experiments, and optimize product experiences so teams can achieve more…

Marchex, which harnesses the power of AI and conversational intelligence to drive revenue acceleration and operational excellence,…

TripleLift, the world's leading Creative SSP, announced the launch of programmatic Pause Ads in partnership with DIRECTV…

For marketing leaders steering the ship in today’s turbulent B2B environment, user retention isn’t just a metric; it’s the bedrock…

CallMiner has partnered with Microsoft to integrate its AI-powered conversation analytics platform with Microsoft Dynamics 365…

Krisp, a pioneer in AI-powered voice technology, has officially launched its all-in-one Voice AI Platform for contact centers.…