Imgix Boosts AI Capabilities with Advanced Background Replacement News Desk May 15, 2024 In its mission to power and transform the visual media landscape, imgix is proud to announce the release of its new AI-powered…
Customer Experience Automation: 7 Key Practices for Better Client Satisfaction Aparna M A May 15, 2024 Customers nowadays expect seamless and personalized experiences across all touchpoints with a brand. A staggering 86% of buyers…
Vonage Expands Salesforce Service Cloud Voice Offering with Einstein Integration News Desk May 15, 2024 Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation and a part of Ericsson,…
Cognigy to Feature Its AI Agents at Avaya Engage 2024, Reinforcing Avaya’s ‘Innovation Without… News Desk May 15, 2024 Cognigy, a global leader in AI-powered customer service solutions, will showcase its AI Agents and AI Copilot solutions at the…
Salesloft Announces New AI Features That Capture Valuable Insights from Conversations to Accelerate… News Desk May 15, 2024 Salesloft, provider of the only platform that prioritizes, automates, and recommends actions to help revenue teams close more…
Calabrio’s Workforce Management Contact Center Software Integrates with Avaya Experience Platform™… News Desk May 15, 2024 Calabrio, a leader in workforce performance, announced an integration with another solution from Avaya, a global leader in…
LISTENGAGE ACQUIRES 1TO1 News Desk May 15, 2024 ListEngage has signed a definitive agreement to acquire 1to1, a premiere Salesforce Personalization consulting agency, providing…
Verizon unveils new AI tools to transform customer experience News Desk May 15, 2024 Verizon is enhancing the customer experience through new GenAI tools that are reimagining and improving the way the company serves…
Genesys Accelerates the Future of Personalized AI-Powered Experiences at Xperience 2024 News Desk May 15, 2024 At Xperience 2024 — the customer experience (CX) event of the year — Genesys® unveiled multiple innovations to accelerate the…
Afiniti to Unveil eXperienceAI at Avaya ENGAGE 2024 News Desk May 15, 2024 Afiniti, the leading provider of CX AI optimization solutions, will showcase their new eXperienceAI technology, alongside their…