Stack & Platforms

Inbenta, a complete customer experience platform powered by AI, unveiled three enhancements to its award-winning Digital…

Telgorithm, a cutting-edge messaging API provider, today announced a groundbreaking partnership with Constant Contact, a digital…

What if there is a tool to analyze customer data and tell exactly what strategy a business should follow? By 2025, more than 180…

Talkdesk, Inc., a global AI-powered contact center leader for enterprises of all sizes, is enabling contact centers to elevate…

Zoom Video Communications, Inc. announced Zoom Workplace, its AI-powered, open collaboration platform, and introduced new AI…

Adswerve, an award-winning data, media and technology consultancy and Adobe Gold partner, announced that it has been honored as…

eGain, the leading AI knowledge platform for customer service, announced the availability of its AssistGPT generative AI service…

MCI announces the acquisition of Atlanta, GA based Market Force Information LLC. Market Force Information is a leading Customer…

Zoom and Avaya announced a strategic partnership designed to deliver enhanced collaboration experiences to global enterprises. As…

CallMiner, the leading provider of conversation intelligence to improve customer experience (CX), announced the availability of…