Stack & Platforms

Cognigy, global leader in AI-powered customer service solutions, announced its advancement to the Elite Tier partnership on the…

Front, the modern customer service platform, announced that co-founder Mathilde Collin is taking over as Executive Chairman of…

Sinch, which powers meaningful conversations between businesses and their customers through its Customer Communications Cloud,…

Enterprise Connect 2024 in Orlando, RingCentral, Inc, a leading provider of AI-driven cloud business communications, contact…

TaskUs, Inc, a leading provider of outsourced digital services and next-generation customer experience to the world’s most…

Dialpad, Inc. – the industry-leading Ai-Powered Customer Intelligence Platform – announced that it has been honored by CRN, a…

Five9, provider of the Intelligent CX Platform, announced GenAI Studio an industry-first solution that allows organizations to…

Media Shower, a leading innovator in digital marketing, is proud to announce the launch of its revolutionary AI platform designed…

NICE unveiled NICE Enlighten XM, the latest advancement to NICE’s CX AI solution, Enlighten, that leverages large language models’…

Avaya, a global leader in customer experience and communications solutions, announced the Avaya Communication and Collaboration…