CommunityWFM Unveils Advanced AI Driven Forecasting News Desk Aug 13, 2025 CommunityWFM, one of the premier contact center workforce management software solutions in the industry, announced the debut of…
Sangoma Uses AWS to Provide Secure, Flexible UCaaS & Contact Center News Desk Aug 13, 2025 Sangoma Technologies Corporation, a trusted industry leader offering businesses a choice of on-premises, cloud-based, or hybrid…
Predictive Analytics for Marketing: How to Forecast Customer Behavior and Boost ROI Staff Writer Aug 12, 2025 Forget hunches and gut feelings. Today's marketing world demands precision, foresight, and a sharp understanding of customer…
Marchex Launches Healthcare AI for Patient Insights & Marketing Attribution News Desk Aug 12, 2025 Marchex, which harnesses the power of AI and conversational intelligence to drive operational excellence and revenue acceleration,…
Smart Communications Acquires Pendula for AI Omnichannel Engagement News Desk Aug 12, 2025 Acquisition enhances the Conversation Cloud™ with intelligent orchestration and expanded AI capabilities, helping regulated…
Customer Feedback Analysis: The Marketer’s Secret Weapon for 2025 Staff Writer Aug 11, 2025 Marketing leaders such as CMOs, VPs, and Heads of Marketing, must confront a harsh reality. The landscape is full of promises.…
Monte Carlo Launches Salesforce Integrations for AI-Ready Customer Data News Desk Aug 11, 2025 Monte Carlo, the leader in data + AI observability, unveiled its new suite of native integrations with Salesforce, empowering…
StreetMetrics Unveils Intelligence for Smarter OOH Decisions News Desk Aug 11, 2025 StreetMetrics announced the launch of StreetMetrics Intelligence, a next-generation platform built to help media owners-and soon,…
MarTech360’S Weekly News Roundup With Google Ads, Clay, LivePerson, Kustomer, Seedtag And More! News Desk Aug 8, 2025 Here is MarTech360’s weekly roundup of the top news from global markets. In this fast-paced world, breaking down information helps…
TPx Launches UCx Contact Center to Transform Customer Engagement News Desk Aug 8, 2025 TPx, a leading nationwide managed services provider, announced the launch of UCx Contact Center, a cloud-based solution that helps…