DeepL Launches Voice API to Enable Real-Time Multilingual Speech Transcription and Translation
DeepL has launched the general availability of its DeepL Voice API. This real-time speech-to-text translation service enables developers to integrate live voice processing capabilities into their applications, thus helping to fill the language divide and enhance global communication. The DeepL Voice API streams audio, enables instant transcription in the original language, and translates the spoken message into a maximum of five target languages. This launch is particularly significant for enterprises with spoken communication at their core – such as contact centres and business process outsourcing providers – as it allows agents to assist customers in multiple languages without costly staffing for language coverage, helping improve service quality and operational efficiency.
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In this way, the Voice API enables companies to leverage a wider range of skills, reduce expenses, and maintain high service levels even during peak times or critical situations by making language support capabilities a smooth tech function rather than a heavy, isolated process. The Voice API does not only improve live chat and call services but also enables the creation of readable and traceable transcripts and translations that support quality assurance, training, and performance evaluation. DeepL’s Voice API, with its emphasis on real-time and scalable multilingual support, seeks to transform the way companies handle global voice conversations.
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