Alida Caps Off Strong 1H 2022 with Regional Expansions, Customer Growth, and New CX Innovations

Alida, a leader in experience management announced its continued momentum of product innovation, strong customer and partner growth, and regional expansions. H1 2022 has seen the company meet major milestones, solidifying its status as a formidable competitor in the customer experience (CX) industry.

“We continue to see robust demand for our experience management platform as companies look to Alida to help them navigate the uncertain macro-environment and win in their markets”

“We continue to see robust demand for our experience management platform as companies look to Alida to help them navigate the uncertain macro-environment and win in their markets,” said Ross Wainwright, CEO at Alida. “Experience is the new competitive advantage and it is gratifying to be trusted by many of the largest brands to transform experience management to better serve customers and employees alike.”

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Leading organizations like lululemon, Sally Beauty, HBO Max, and Wondrium have chosen Alida this year to empower them in listening to their customers’ truth, analyzing their feedback, and putting truth into action. In H1 2022, over 50% of Alida’s bookings came from expansion deals. The Alida Partner Network has also grown significantly and now includes 41 international organizations, such as Verve, MIS Group, Motivus, and Keyrus.

At the recent Alida Activate event, Pixel United’s players insights lead Leslie Willis spoke on how Alida brings them direct value with fast, actionable insights: “We were looking for partners that would help us accomplish our supplementary research goals and saw that Alida could give us the deep progressive profiling we were looking for. We now have an amazing space for us to get quick answers and ensure our members inform every lifecycle decision we make.”