Employee Spend Management Company Triples Customer Base, Doubles Headcount and Expands Leadership Team Amid Rapid Adoption of Mid-Market Solution
Center, a software company helping businesses gain visibility into and manage employee spending, today announced it has tripled its customer base while retaining 94% of existing customers, doubled the company size year-over-year, and expanded its leadership bench with the addition of Maureen Rhodes, SVP, Customer Success, and Samantha Bergin, CMO. Rhodes brings deep domain expertise to her role, having previously held the Vice President of Services role at Concur, while Bergin brings 20+ years knowledge of B2B and B2C technology marketing to Center.
Explosive customer growth is driven by multiple factors including the broad adoption of expense management programs within large enterprises, and a new and growing demand for SMEs to be served. Additionally, the introduction of the hybrid work landscape is prompting businesses to audit expenses more closely as workforces are scattered across different locations. Center’s significant customer growth YoY demonstrates where the economy is headed as businesses tighten control of their bottom line with a demand for visibility into day-to-day expenses.
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Maureen Rhodes came on board in May 2021 as the company’s SVP, Customer Success. With over 15 years of leadership experience in the CX function, Rhodes has built the Center customer success team from the ground up, setting and scaling the strategic vision for the department. Samantha Bergin joined the company in April 2022 as Chief Marketing Officer, bringing nearly 25 years of proven marketing expertise to guide the planning, development and execution of Center’s growth initiatives.
“The past 12 months have been a banner year on all fronts of our business, fueled by the challenge of managing expenses in hybrid work environments and recognition among businesses to have greater checks and balances over corporate spend,” said Naveen Singh, CEO of Center. “These factors, backed by strong customer demand and an exceptional leadership team of finance and tech veterans give us a winning combination for success.”
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