Veho, the post-purchase experience company revolutionizing package delivery for the modern economy, announced a partnership with Shipium, the premier shipping platform for e-commerce retailers. The partnership empowers e-commerce brands to improve the post-purchase experience for their customers by providing accurate delivery options at purchase and reliable, next-day delivery—all at a competitive price point.
A recent McKinsey report found that 46% of consumers switched e-commerce brands during the pandemic in favor of lower prices or a better shipping experience. Veho and Shipium are laser-focused on improving the overall customer experience by making shipping cost-effective for brands and delivery seamless for customers. To do this, Shipium offers fast and accurate delivery promises during the buying experience, while Veho ensures consistent next-day delivery powered by its tech-powered logistics platform and marketplace of crowdsourced drivers. As the companies combine forces, Shipium customers using Veho can depend on affordable, next-day delivery promises. Veho customers will similarly enjoy discounted access to Shipium’s premium shipping software.
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“Veho provides unmatched transparency, consistency, and performance with next-day delivery,” said Eric Swanson, Chief Commercial Officer at Veho. “By partnering with Shipium, Veho customers will be able to maximize these benefits and continue to drive customer lifetime value by offering a superior delivery and returns experience made for the age of e-commerce and enhanced by Shipium’s modern shipping software.”
When retailers turn to Veho and Shipium, the impact on their operations is unprecedented. Compared to companies using a single-sourced strategy, customers who use Shipium typically see the cost of shipments delivered in two days or less reduce by over 20%. At the same time, e-commerce brands working with Veho see a significant reduction in refunds related to delivery issues.
SOURCE: PR Newswire
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