D-ID Announces General Availability of Agents – Real-Time Conversational AI Avatars with RAG Technology

D-ID, the leading platform for the generation of digital humans, announced the general availability of D-ID Agents – highly customized, autonomous AI avatars that can take verbal commands from users and respond in multiple languages, using facial expressions and hand gestures. Companies can seamlessly integrate D-ID Agents into their digital platforms, enhancing customer experience and marketing with human-like interactions.

D-ID Agents address the growing demand for more natural digital interactions, aligning with predictions that a significant portion of digital communications will soon be avatar-supported. Natural User Interface (NUI) powers D-ID Agents and enables the avatars to engage in a conversation with a user, creating a sense of mutual understanding, emotional connection, and trust.

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D-ID Agents also harness Retrieval Augmented Generation (RAG) technology, enabling them to comprehend the users’ environment and respond to them accurately, intelligently, and swiftly with over 90% accuracy delivered in under two seconds. D-ID’s RAG technology transcends the limitations of traditional language models, providing up-to-date and refined information. The use of RAG offers a major advancement in the development of conversational AI, thus combining the best of chatbots and AI assistants and parcelling them together in an engaging humanlike form.

“Making D-ID Agents widely available is a leap forward in our mission to bridge the communications gap between humans and rapidly advancing technologies,” said Gil Perry, CEO and Co-founder of D-ID. “As LLMs (large language models) become increasingly critical for enterprises, we understood that the natural progression was to move from text-based interactions to audio and video. So, our platform is not just about enhancing digital interactions; it’s about transforming them into meaningful conversations, fostering trust and understanding between businesses and their customers.”

The transition to general availability brings enhanced functionalities including advanced API options for enterprise-level customization and increased flexibility and the ability for all users to create a D-ID Agent through the Creative Reality™ Studio at no cost (for a limited time).

SOURCE: PRNewswire