PossibleNOW Introduces DNCSolution for Salesforce to Automate Compliance Across CRM Interactions
PossibleNOW, a trusted provider of customer contact compliance, has launched DNCSolution™ for Salesforce. This integration automates compliance with Do Not Contact (DNC) rules and the Telephone Consumer Protection Act (TCPA). It works within the Salesforce Agentforce 360 ecosystem. The native solution lets Salesforce users check compliance in real-time. They can do this across campaigns, workflows, and data pipelines. It also covers AI-driven actions like calls, texts, and emails before sending. This eliminates manual checks and lowers regulatory risks.
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Operating within the Trusted Salesforce Boundary, DNCSolution ensures that customer consent data, compliance decisions, and governance controls stay secure and fully auditable within Salesforce’s security model while extending across multiple clouds such as Customer 360, Data 360, Marketing Cloud, and Agentforce AI. Key capabilities include live checks against federal, state, and internal DNC lists, reassigned number screening, support for Established Business Relationship exemptions, protections against TCPA litigation via a known litigators list, and restrictions based on calling hours and local regulations. With this launch, PossibleNOW aims to help organizations confidently scale personalized outreach while ensuring consistent, automated compliance across every customer interaction.
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