GoTo Launches GoTo Connect CX: A Comprehensive, AI-Enhanced Customer Experience Platform for…
GoTo has introduced GoTo Connect CX, a powerful and cost-effective solution designed to revolutionize customer communication for…
transcosmos Enhances GenAI CX Operations in Japan
transcosmos hereby announces that the company has successfully developed a solution that helps contact center supervisors and…
Fusion CX Announces Strategic Investment in RCC BPO, Belize
Fusion CX, a leading provider of customer experience (CX) and business process management solutions, announced the completion of a…
Glance Announce Guided CX™ Integration with Five9 for Smarter CX
Glance, a leader in Guided CX™ solutions, announced its partnership with Five9, the intelligent CX platform provider. Glance is…
8×8 Drives CX Innovation, Boosts Contact Center Growth
8x8, Inc., a leading business communications, CX and CPaaS platform provider, announced considerable momentum for its Customer…
RingCentral Introduced New AI-Powered Features for RingCX
On 21st August 2024, RingCentral, Inc., a leading provider of AI-driven cloud business communications, contact center, video, and…
3rd Edition CX & Loyalty Summit & Awards: Driving Revenue & Building Relations…
The 3rd Edition CX & Loyalty Summit & Awards KSA 2024, a premier event focused on the future of customer experience and…
VXI Wins Frost & Sullivan Award for GenAI CX Excellence
Frost & Sullivan assessed the customer experience (CX) management services industry and, based on its analysis, recognizes VXI…
iQor Wins NICE CX Excellence Award for Outstanding CX Innovation
iQor, a managed services provider of customer engagement and technology-enabled BPO solutions, proudly announces its recognition…
NICE Named 2024 MetriStar Top Provider for Self-Service, Agent Assistant Applications and Workforce…
NICE announced that it has been recognized as a MetriStar Top Provider in the 2024 Metrigy reports for Self-Service, Agent Assist…