Brightcove integrates new AWS-powered generative AI solution to enhance award-winning customer… News Desk May 3, 2024 Brightcove, the world's most trusted streaming technology company, is launching a new generative AI assistant for Amazon Web…
TCN Wins Two Bronze Stevie Awards In 2024 Stevie Awards For Sales and Customer Service News Desk May 2, 2024 TCN, a leading provider of cloud-based call center technology, is proud to announce that it has been honored with two Bronze…
Zingtree Launches CX Answers and Actions to Automate and Optimize Interactions for Happier Customers… News Desk May 2, 2024 Zingtree, a leading AI-powered customer experience (CX) automation platform, announced the launch of its AI CX toolkit: CX Answers…
Qualtrics AI Empowers Organizations to Improve Customer Experiences In-Store, Online, and in the… News Desk May 2, 2024 Qualtrics, the leader and creator of the experience management category, unveiled new AI-powered innovations across XM for…
Graphite Unveils New AI-Driven Topical SEO Platform News Desk May 2, 2024 Graphite, the AI-enabled SEO agency co-founded by Ethan Smith and Marcos Ciarrocchi, unveiled a first-of-its-kind topical SEO…
Roku and The Trade Desk Announce New Data-Driven TV Streaming Partnership News Desk May 2, 2024 Roku, the #1 TV streaming platform in the U.S.*, announced plans for a new data-driven TV streaming partnership with The Trade…
beehiiv raises $33M Series B for newsletter and email platform News Desk May 2, 2024 beehiiv Inc., a next-generation email newsletter platform, is announcing its $33M Series B led by NEA and participating investors…
Klaviyo Launches Klaviyo Portfolio to Solve Complex Needs for Global and Multi-Account Customers News Desk May 2, 2024 Klaviyo, the company that powers smarter digital relationships, announced the launch of Klaviyo portfolio live at K:LDN, Klaviyo’s…
RingCentral Expands Platform Leadership with RingSense AI APIs and Workflow Builder News Desk May 2, 2024 RingCentral, Inc, a leading provider of AI-driven cloud business communications, contact center, video and hybrid event solutions,…
Parloa Raises $66 Million to Scale and Expand AI-Powered Customer Service Platform News Desk Apr 30, 2024 Parloa was founded in 2018 by Malte Kosub and Stefan Oswald in Berlin, Germany to harness the power of AI to revolutionize…