New Study Shows Nearly 80 Percent of Companies Will Implement Conversational Customer Engagement to… Globe Newswire Feb 28, 2022 White paper showcases Sinch-sponsored study: more than half of enterprises surveyed are increasing investments in CPaaS to power…
Customer Experience Professionals Association Expands Leadership, Research, and Professional… News Desk Feb 28, 2022 The Customer Experience Professionals Association (CXPA) has announced an ambitious 2022 plan of work, supported by more than two…
eScribe Unveils New Online eLearning Platform to Enhance Customer Experience PR Newswire Feb 25, 2022 eScribe launches new customer-focused learning platform alongside updated brand and new website eScribe, the leading provider…
BENOCS Selects Anodot’s Zero Touch Network Monitoring Platform to Enhance the Customer Experience Business Wire Feb 24, 2022 Anodot will help BENOCS identify anomalies in traffic flow to prevent service disruption and optimize network performance…
Freshworks Powers Southeast Asia’s Leading Fashion Retailer, Zalora To Create Delightful Customer… Globe Newswire Feb 23, 2022 Zalora uses Freshworks Omnichannel solutions to respond faster and exceed its customer expectations Freshworks Inc., a leading…
Nicole Gode Named VP of Customer Experience and Operations at Field Nation PR Newswire Feb 23, 2022 Nicole Gode has been named Vice President of Customer Experience and Operations at Field Nation, the leading on-site talent…
Novo Nordisk Chooses Vonage Contact Center to Enhance Customer Experience Business Wire Feb 22, 2022 Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation, announced today that…
Purolator Installs Parcel Pending by Quadient Smart Lockers to Enhance Customer Experience and Meet… Globe Newswire Feb 22, 2022 Purolator Installs Parcel Pending by Quadient Smart Lockers to Enhance Customer Experience and Meet Increased Package Delivery…
Tenovos Named a Strong Performer in Digital Asset Management for Customer Experience by Independent… PR Newswire Feb 18, 2022 Startup DAM provider included among top companies in first appearance on key industry report Tenovos, provider of intuitive,…
Ushur Reports a Breakout Year in Customer Experience Automation Globe Newswire Feb 18, 2022 Ushur, the leader in AI-powered Customer Experience Automation™ (CXA), announced it has surpassed its company growth targets…