SugarCRM Awarded Best Loyalty Management Platform in the 2024 CX Awards News Desk Mar 7, 2024 SugarCRM announced it has been named “Best Loyalty Management Platform” in the 2024 CX Awards, recognized for its AI-driven sales…
Birdeye Launches AI-powered Social Platform for Multi-Location Brands News Desk Mar 7, 2024 Birdeye, the leading reputation and customer experience platform for local businesses is proud to announce the launch of Birdeye…
Sendlane Launches Forms As The Newest Addition To Its Retention Marketing Platform News Desk Mar 7, 2024 Sendlane, the unified retention marketing solution for eCommerce brands, elevates merchant capabilities and the customer…
InterVision Launches ConnectIV CX to Revolutionize Customer and Agent Experience News Desk Mar 7, 2024 InterVision, a leader in managed cloud services, announced the launch of ConnectIV CX, a revolutionary new contact center as a…
B2B Customer Experience: Everything You Need to Know in 2024 Aparna M A Mar 6, 2024 In our contemporary era, the significance of customer experience cannot be overstated. Beyond mere price considerations or product…
Cloudera Unveils Next Phase of Open Data Lakehouse Focused on Maximizing Customer Data to Unlock… News Desk Mar 6, 2024 Cloudera, the data company for trusted enterprise AI, announced the next phase of its open data lakehouse on private cloud that…
TELUS International and Local Measure Announce Partnership to Elevate GenAI-Fueled CX with Engage… News Desk Mar 5, 2024 TELUS International, a leading digital customer experience (CX) innovator that designs, builds and delivers next-generation…
Customer Success Platform, ZapScale Unveils Unified Customer Communication View News Desk Mar 5, 2024 ZapScale, the leading provider of AI-powered customer success platforms, announced the launch of its Unified Customer…
MarTech360 Interview With Heidi Lasker, Chief Customer Officer At Bynder Peter Mar 4, 2024 "It’s important to build a culture where there's empathy, strong communication and collaboration.…
Vonage Wins Best Virtual Agent Platform at CX Awards 2024 News Desk Mar 4, 2024 Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation and a part of Ericsson,…