8×8 Launches 8×8 Engage to Bridge Customer Experience Journey Gaps Across an Organization News Desk Mar 1, 2024 8x8, Inc., a leading integrated cloud contact center and unified communications platform provider, announced the availability of…
Intermedia Cloud Communications Now Includes Free Archiving for All Intermedia Unite Licenses,… News Desk Feb 29, 2024 Intermedia Cloud Communications, a leading global provider of intelligent cloud communications and collaboration solutions to…
Totango and Catalyst Merge, Providing Customer Success and GTM Teams With a Cutting-Edge, Unified… News Desk Feb 29, 2024 Totango, a top enterprise customer success software, and Catalyst, the leading customer growth platform, announced that they are…
Acquia Showcases Transformative Role of Customer Data at eTail News Desk Feb 29, 2024 Acquia, the digital experience leader, is set to make a prominent appearance this week at eTail, the gathering place for retail…
Proactive Outreach for 8×8 Contact Center Enhances Customer Engagement with Highly Personalized… News Desk Feb 29, 2024 8x8, Inc, a leading integrated cloud contact center and unified communications platform provider, announced new Proactive Outreach…
LiveRamp launches a unified data collaboration platform with compatible technology News Desk Feb 29, 2024 LiveRamp introduced the next generation of /LiveRamp Data Collaboration Platform, bringing together solutions for the entire…
TransUnion Partners with Samooha, by Snowflake, to Drive Privacy-First Data Collaboration in… News Desk Feb 29, 2024 TransUnion announced a partnership between its marketing solutions line, TruAudience, and Samooha, by Snowflake, a native data…
SundaySky Appoints Marc Zionts as CEO to Accelerate Next Phase of Enterprise Video Platform Growth News Desk Feb 29, 2024 SundaySky, the leading software-as-a-service (SaaS) platform for efficient enterprise video creation and personalization,…
Yellow.ai launches generative AI-powered Email Automation for instant and scalable customer support News Desk Feb 29, 2024 Yellow.ai, a global leader in generative AI-powered customer service automation, announced the general availability of Email…
Customer Service is More Important Than Ever in 2024 Peter Feb 28, 2024 No matter how good your product or service is, you need to offer exceptional customer service to retain customers. More companies…