MainStreaming announces the appointment of Nicola Micali as Chief Customer Officer News Desk Jul 22, 2024 MainStreaming, an iMDP INTELLIGENT MEDIA DELIVERY COMPANY®, which is redefining the CDN market with its innovative Edge Network…
Helpshift Launches AI-Powered Tool for Effortless Multilingual Support Experiences News Desk Jul 19, 2024 Keywords Studios' customer support platform, Helpshift, the established leader for AI-driven, consumer-first support for modern…
Glia Launches Unified Interactions Report and Index, Unveiling New Industry Benchmarking Tool for… News Desk Jul 19, 2024 Glia, the leader in customer interaction technology, launched the Glia Interactions Index, a new way for financial services…
Sinch Introduces Sinch AI: Revolutionizing Customer Engagement with Intentional Intelligence News Desk Jul 18, 2024 Sinch which is pioneering the way the world communicates through its Customer Communications Cloud, announced the debut of Sinch…
G2 names LivePerson a Leader across multiple Summer 2024 Grid® reports for digital customer… News Desk Jul 18, 2024 LivePerson, the enterprise leader in digital customer conversations, has been named a Leader in G2's Summer 2024 Grid reports for…
Salesforce Launches First Autonomous AI Agent to Transform Customer Service News Desk Jul 18, 2024 Salesforce announced Einstein Service Agent, Salesforce’s first fully autonomous AI agent. Einstein Service Agent makes…
Tealium signs Strategic Collaboration Agreement with AWS to accelerate AI-driven growth for… News Desk Jul 17, 2024 Tealium, the largest independent and most trusted customer data platform (CDP), has inked a global multi-year Strategic…
Fast Simon Revolutionizes Search and Discovery Experience for NRS With AI News Desk Jul 16, 2024 Fast Simon, the leader in AI-powered shopping optimization, announced that it has delivered advanced search and discovery for…
Blueshift.com Joins AWS ISV Accelerate Program to Revolutionize Intelligent Customer Engagement with… News Desk Jul 16, 2024 Blueshift, the leading provider of highly personalized, customer-centric engagement solutions for the world’s leading brands, is…
MetTel Secures American Business Award for Customer Service Department of the Year News Desk Jul 11, 2024 MetTel, a digital transformation, communications leader and four-time Gartner Magic Quadrant leader, has won a Stevie® Award in…