Coveo Wins CMSWire IMPACT Award for Best Use of AI in Customer Service with Coveo Relevance… News Desk Mar 18, 2024 Coveo, a leading provider of enterprise AI platforms that enable individualized, connected, and trusted digital experiences at…
ibex Wave iX Wins 2024 CUSTOMER Product of the Year Award News Desk Mar 18, 2024 ibex, a leading global provider of business process outsourcing (BPO) and customer engagement technology solutions, announced that…
Brevo Unveils Commerce Suite for Retail and E-Commerce Customers News Desk Mar 15, 2024 Brevo, a leading provider of Customer Relationship Management (CRM) solutions, announced the launch of Brevo Commerce Suite, a new…
Customer Contact Week, The Unrivaled Global Leader In Customer Contact Events, Launches 26th Season… News Desk Mar 14, 2024 Customer Contact Week (CCW), the leading event series committed to catering to professionals within the customer contact industry,…
LivePerson and Infinity partner to help brands better personalize digital experiences through the… News Desk Mar 14, 2024 LivePerson, the enterprise leader in digital customer conversations, and Infinity, the award-winning call analytics platform,…
Getty Images and iStock Transform Visual Content Discovery with Innovative AI-powered Search… News Desk Mar 14, 2024 Getty Images a preeminent global visual content creator and marketplace, announced the launch of Enhanced Search. This new…
Blueshift Named a Leader and a Fast Mover in GigaOm Radar Report for Customer Data Platforms (CDPs) News Desk Mar 12, 2024 Blueshift, the leading platform for intelligent customer engagement, announced that it was recognized as a Leader and a Fast Mover…
Progress Recognized by Gartner® in the 2024 Magic Quadrant™ for Digital Experience Platforms for… News Desk Mar 12, 2024 Progress, the trusted provider of infrastructure software, announced it has been recognized in the 2024 Gartner Magic Quadrant for…
Bazaarvoice announces new AI-powered features, further delivering seamless, omnichannel shopping… News Desk Mar 6, 2024 Bazaarvoice, the leading platform for full-funnel authentic user-generated content (UGC) and social commerce solutions, introduced…
Verndale Welcomes Max Fresen as Chief Experience Officer News Desk Mar 6, 2024 Verndale, a digital experience agency headquartered in Boston, MA, announced the appointment of Max Fresen as their Chief…