Turkcell Partners with Qwilt and Cisco to Boost Content Delivery From the Network Edge, Enhancing… News Desk Feb 21, 2024 Cisco and Qwilt announce a new strategic partnership with Turkcell, the leading digital operator in Turkiye. The collaboration…
BICS and Cognigy develop AI Agent for customer support in China News Desk Feb 21, 2024 The chatbot answers customer queries and facilitates real-time translation between Chinese users and English-speaking support…
AfterShip Enables Innovative Apple Wallet Order Tracking for Customers News Desk Feb 21, 2024 AfterShip, the industry-leading customer experience platform for eCommerce, announced it has enabled Apple Wallet Order Tracking…
RingCX Achieves Industry Leadership Recognition and Market Momentum as Businesses Prioritize… News Desk Feb 21, 2024 RingCentral, Inc, a leading provider of AI-driven cloud business communications, contact center, video and hybrid event solutions,…
Accenture to Acquire GemSeek to Further Expand its Customer Analytics Services News Desk Feb 20, 2024 Accenture has agreed to acquire GemSeek, a leading customer experience analytics provider helping global businesses understand…
Tealium named a Leader in the first-ever Gartner® Magic Quadrant™ for Customer Data Platforms News Desk Feb 19, 2024 Tealium, the largest independent and most trusted customer data platform (CDP), announced that it was named a Leader in the…
ON24 Honored with TrustRadius “Most Loved” Award by Customers in 2024 News Desk Feb 15, 2024 ON24 , an intelligent engagement platform for B2B sales and marketing, announced that TrustRadius has named it the winner of the…
Brevo Launches Customer Data Platform, Enhanced AI features and Mobile Push Notifications News Desk Feb 14, 2024 Brevo, a leading provider of Customer Relationship Management (CRM) solutions, announces the launch of Brevo Customer Data…
Glassbox Ushers in the Next Era of Customer Feedback Management with AI-Powered Voice of the Silent… News Desk Feb 14, 2024 Glassbox, a leading provider of digital experience intelligence for web and mobile applications, announced the availability of its…
Social CRM: A Comprehensive Guide to Boosting Customer Relationships Aparna M A Feb 12, 2024 In business, people often say that where you are matters most, but that's not the whole story. To succeed, you also need to focus…