Avaya and International Avaya User Group Unveil CX Force Awards 2024: A New Era of Customer…
Avaya, a global leader in customer experience solutions, launched their inaugural edition of the CX Force 2024 awards, celebrating…
Intradiem Awarded Frost & Sullivan’s 2024 Global New Product Innovation Award for…
Frost & Sullivan recently researched the agent experience (AX) industry and, based on its findings, recognizes Intradiem with…
seoClarity Unveils Enhanced SEO Split Tester for Fast Implementation
seoClarity, an enterprise leader in AI-driven SEO technology, has enhanced its SEO Split Tester, which validates SEO hypotheses…
Media.Monks Launches AI-Powered Consumer Insight Solution Persona.Flow
S4Capital's operating brand Media.Monks, a digital-first, data-led advertising and marketing services company, has launched…
SHOPLINE Unveils Breakthrough Social Commerce Features at Shoptalk, Accelerates U.S. Expansion
SHOPLINE, the leading global provider of unified commerce solutions, will unveil key new upgrades and advanced product features at…
Anil Goel Named Chief Engineering Officer of Nielsen
Nielsen, the global leader in audience measurement, data and analytics, announced that Anil Goel has joined Nielsen as the Chief…
Cognigy Receives 2024 CUSTOMER Magazine Product of the Year Award
Cognigy, a global leader in AI-driven customer service solutions, announced that TMC, a global, integrated media company, has…
fabric and Bounteous x Accolite Deliver Blueprint to Power “Store of the Future”
Shoptalk 2024 – fabric, the creators of the next-generation commerce platform, announced it has entered into a joint partnership…
parcelLab Appoints Noel Hamill Global Chief Marketing Officer
parcelLab, the premier global retail, e-commerce, and post-purchase customer experience platform, announced the appointment of…
Five9 Hires Leading Gartner CX Analyst Steve Blood
Five9, provider of the Intelligent CX Platform, announced the appointment of Steve Blood as Vice President of Market Intelligence…