iQor Symphony [AI] Drives Excellence in Customer Service and Compliance News Desk Nov 1, 2023 iQor’s recently launched Symphony ecosystem is designed to transform and enhance the employee lifecycle. This innovative AI…
Mobile Miracles: Creating Seamless Customer Journeys Aparna M A Oct 27, 2023 In the modern era of technology, customers have high expectations for a seamless and unified experience when engaging with a…
Tendo Communications Acquires PointOne Digital to Expand Content Experience Services News Desk Oct 26, 2023 Tendo Communications, a leading B2B content experience agency, has acquired PointOne Digital, an innovative user experience (UX)…
Sprinklr Optimizes Social Media Customer Service for Vueling News Desk Oct 26, 2023 Sprinklr, the unified customer experience management platform for modern enterprises, announced that Vueling – a Spanish airline…
ThoughtSpot Named to Inc.’s 2023 Power Partner Awards for Driving Business Outcomes for Customers… News Desk Oct 25, 2023 ThoughtSpot, the AI-Powered Analytics company, announced it was named to Inc. Business Media’s second annual Power Partner Awards…
Digital Marketers Identify Personalization as Critical Customer Acquisition Investment News Desk Oct 25, 2023 “The Value of Pre-Purchase Personalization,” finds that 78 percent of digital marketers rank personalization as one of the most…
Calabrio ONE Awards Celebrate Customers Elevating Their Contact Center Operations News Desk Oct 25, 2023 Calabrio, the workforce performance company, has announced the winners of its annual ONE Awards. Now in its seventh year, the…
Fifth Annual 6sense Breakthrough Customer Event Showcases Revenue Impact of AI News Desk Oct 20, 2023 6sense, the leading platform to revolutionize the way B2B organizations create, manage and convert pipeline to revenue, concluded…
Uberall Marks a Decade of Innovation and Paves the Way for the AI-Powered Customer Connection Era News Desk Oct 18, 2023 Uberall, the global trailblazer in location marketing, celebrates a decade of groundbreaking innovation while unveiling the…
Coveo announces new AI and Generative Answering capabilities to power individualized, trusted, and… News Desk Oct 18, 2023 Coveo a market-leading platform that enables individualized, connected, and trusted digital experiences at scale with Semantic…