Amazon Connect Uses GenAI to Enhance Customer Experiences
Amazon Web Services, Inc. (AWS), an Amazon.com, Inc. company, announced new generative AI enhancements for Amazon Connect, AWS’s…
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Amazon Connect
CommBox Expands Global Footprint with US Launch; Announces Amazon Connect Integration to Enable Call…
CommBox, a SaaS-based omnichannel autonomous customer communications platform, announced its expansion into the US market with the…
Sprinklr Launches Voice Integration With Amazon Connect to Unify the Contact Center
With Sprinklr Modern Care and Amazon Connect, brands can integrate contact center operations to create better customer experiences…