Acqueon Announces Significant Enhancements to Leading Agent Workspace Solution News Desk Nov 29, 2023 Acqueon announced multiple enhancements to its leading sales, collections, and proactive service agent desktop solution, Acqueon…
Glance recognized in the 2023 Gartner Market Guide for Digital Customer Service and Support report News Desk Nov 13, 2023 Glance, the leader in Guided CX software, is delighted to announce its second consecutive recognition in the Gartner Market Guide…
Enreach for Services Providers launches the latest version of its customizable-by-design platform News Desk Nov 7, 2023 Enreach for Service Providers , which is part of the Enreach group, the European leader in contact solutions, announces the…
Acqueon Announces Significant Partnership Expansion with Five9 to Provide Advanced, Enterprise-Level… News Desk Oct 25, 2023 Acqueon announced its highly anticipated partnership expansion with Five9, an industry-leading provider of cloud contact center…
ArenaCX Launches CXHub, An Outsourcing Program In Partnership With Broadvoice News Desk Oct 13, 2023 During Nashville's Customer Contact Week, ArenaCX announced the launch of CXHub, a new outsourcing and staff augmentation program…
Vonage Positioned as a Leader in the 2023 Gartner Magic Quadrant for Communications Platform as a… News Desk Oct 12, 2023 Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation and a part of Ericsson,…
AMC Technology announces new integration application for Microsoft Teams News Desk Oct 11, 2023 AMC Technology, a prominent orchestration platform provider specializing in customer experience solutions, is proud to unveil its…
Broadvoice Awarded 2023 Customer Experience Innovation Award News Desk Oct 5, 2023 Broadvoice, a provider of hosted voice, unified communications as a service and omnichannel contact center as a service for…
AVANT Debuts Exclusive Provider Analytics within Pathfinder 2.0 at Special Forces Summit News Desk Sep 28, 2023 AVANT, a platform for IT decision-making and the nation’s premier Technology Services Distributor, will reveal significant…
NICE Named a 2023 Gartner Peer InsightsTM Customers’ Choice for CCaaS Business Wire Apr 18, 2023 NICE, a leading customer experience innovator, announced that it has been named a Customers’ Choice in the 2023 Gartner Peer…