Infobip Embeds Google Vertex AI into RCS to Provide Conversational AI News Desk Jun 20, 2024 Infobip, a leading global communications platform, now provides enterprises and brands access to conversational AI and AI-powered…
LivePerson recognized by leading independent research firm as a Strong Performer in Conversational… News Desk Jun 13, 2024 LivePerson, the enterprise leader in digital customer conversations, has been named a Strong Performer in The Forrester Wave™:…
TELUS International Partners with eGain to Elevate its Contact Center as a Service (CCaaS) Offering… News Desk May 23, 2024 TELUS International, a leading digital customer experience (CX) innovator has partnered with eGain Corporation, the number one AI…
Cognigy Unveils Advanced AI Agents for Sales and Marketing at Customer Contact Week Las Vegas News Desk May 22, 2024 Cognigy, a global leader in AI-powered customer service solutions, announced the launch of its AI Agents for Sales and Marketing…
Kore.ai Named A Leader in Conversational AI For Customer Service, Q2 2024 Analyst Evaluation News Desk May 20, 2024 Kore.ai, a leader in enterprise conversational and generative AI platform technology, announced it has been named a “Leader” in…
WordLift AI SEO Agent revolutionize SEO and Content Marketing in the UK News Desk May 15, 2024 WordLift announces the launch of its AI SEO Agent, a revolutionary conversational AI system tailored for SEO and content marketing…
Cognigy to Feature Its AI Agents at Avaya Engage 2024, Reinforcing Avaya’s ‘Innovation Without… News Desk May 15, 2024 Cognigy, a global leader in AI-powered customer service solutions, will showcase its AI Agents and AI Copilot solutions at the…
Verse.ai integrates seamlessly with Salesforce for unlimited customization and business intelligence News Desk May 14, 2024 When implementing AI, system integration can be a huge setback that companies are not prepared for. With Verse.ai, combining AI…
CallRail launches AI-powered multi-conversation insights News Desk May 8, 2024 CallRail, the AI-powered lead intelligence platform, announced AI-driven, multi-conversation insight capabilities. This first of…
boost.ai Introduces Generative Action, Enterprise-Ready GenAI for Customer Service News Desk Apr 17, 2024 boost.ai, a leading conversational AI (CAI) solution provider, announced the launch of Generative Action, the latest in a series…