Five9 Wins 2024 “Workforce Innovation of the Year” at the Customer Contact Week (CCW) Excellence…
Five9, provider of the Intelligent CX Platform, announced its Workforce Engagement Management (WEM) solution has been awarded…
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Customer Contact Week
Avaya Announces Its Upcoming Presence at Customer Contact Week (CCW) 2024 in Las Vegas
Avaya, the leader in enterprise CX, announced its continued investment in wider industry conversations with its upcoming presence…
Customer Contact Week, The Unrivaled Global Leader In Customer Contact Events, Launches 26th Season…
Customer Contact Week (CCW), the leading event series committed to catering to professionals within the customer contact industry,…
Observe.AI named Automation Solution of the Year at CCW Excellence Awards 2022
Observe.AI is recognized as a leading solution for contact center and customer experience excellence
Observe.AI, an Intelligent…
DialMyApp™ And Thrio Announce Digital Transformation Partnership
Collaboration Enables Unified Mobile and Omnichannel CX
DialMyApp, a leader in the Digital Transformation space, announced its…
The Only CCaaS Platform Built for Contact Centers by Experts in Contact Center Operations
7.ai Engagement Cloud™ natural, effortless, omnichannel interactions are proven to boost customer loyalty, agent productivity, and…
Sprinklr Introduces Enterprise-Grade Customer Support Solution Deployable in Just Minutes
Unified, AI-powered customer support now available out-of-the-box with Sprinklr Modern Care Lite
Sprinklr, the unified customer…
Invoca Selected as 2022 Customer Contact Week Finalist for Cloud-Based CX Solution of the Year
Customer Contact Week's (CCW) 2022 Excellence Awards names Invoca a finalist for Cloud-Based CX Solution of the Year, honoring…