Foundever Partners with M47 Labs to Advance AI-Driven Customer Experience Solutions
On December 17, 2024, Foundever, a global leader in customer experience (CX), announced a collaboration with M47 Labs, a leading…
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Customer Engagement
Pega Named Leader in Gartner Magic Quadrant for CRM Customer Engagement Center
Pegasystems Inc., the Enterprise Transformation Company™, announced it has been named a Leader in the Gartner® Magic QuadrantTM …
Bloomreach Discovery Accelerates Partner Integrations With the Launch of New Self-Service Features…
Bloomreach, the platform fueling limitless ecommerce personalization, announced a new set of partner-specific features to…
Future of Marketing: Customer Journey Orchestration Explained
Customer journey orchestration (CJO) is a powerful strategy that helps businesses create personalized experiences for their…
LiveX AI Brings AI Agent & ChurnControl to Google Cloud Marketplace
We are thrilled to announce that LiveX AI Agent and ChurnControl are now available on Google Cloud Marketplace after graduating…
BrandRep Introduces Cutting-Edge Digital Marketing Solutions to Empower SMB
Digital marketing is constantly evolving, and BrandRep is at the forefront of helping small businesses stay ahead. Known for its…
Mitel Unveils Mitel CX: A Cutting-Edge AI-Driven Customer Experience Platform
On November 18, 2024, Mitel, a global leader in business communications, introduced Mitel CX, its innovative AI-driven customer…
Brightcove Launches Marketing Studio for Sales
Brightcove, the world’s most trusted streaming technology company, announced the launch of Brightcove Marketing Studio for Sales,…
Insider Secures $500M to Boost AI, U.S. Expansion & Growth
Insider, a leading AI-native omnichannel experience and customer engagement platform, announced a $500 million Series E funding…
ibex Unveils Wave iX AI Virtual Agent
ibex, a leading global provider of business process outsourcing (BPO) and customer engagement technology solutions, announced the…