Mitel Unveils Mitel CX: A Cutting-Edge AI-Driven Customer Experience Platform
On November 18, 2024, Mitel, a global leader in business communications, introduced Mitel CX, its innovative AI-driven customer…
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Customer Engagement
Brightcove Launches Marketing Studio for Sales
Brightcove, the world’s most trusted streaming technology company, announced the launch of Brightcove Marketing Studio for Sales,…
Insider Secures $500M to Boost AI, U.S. Expansion & Growth
Insider, a leading AI-native omnichannel experience and customer engagement platform, announced a $500 million Series E funding…
ibex Unveils Wave iX AI Virtual Agent
ibex, a leading global provider of business process outsourcing (BPO) and customer engagement technology solutions, announced the…
Introducing MessageGears: The First Composable Platform for End-to-End Data Activation
On October 15, 2024, MessageGears, the only warehouse-native customer engagement platform built for enterprise brands, announced…
ibex Partners with Parloa for Latest GenAI Capabilities
ibex, a leading global provider of business process outsourcing (BPO) and AI-powered customer engagement technology solutions,…
UserTesting Welcomes Johann Wrede as Chief Marketing Officer
UserTesting, the leading provider of human insights for innovators, announced the appointment of Johann Wrede as Chief Marketing…
Voiso Launches Data Solutions to Boost Revenue and Engagement
Voiso, a leading AI-driven contact center software provider, is revolutionizing how businesses interact with their customers. …
Twilio Partners with OpenAI to Enhance Conversational AI Capabilities
In an exciting development for customer engagement, Twilio has announced a collaboration with OpenAI to integrate the new Realtime…
MarTech360 Interview with Filippo Percario, Director of Global Partnerships at Mitto
"Our objective is to grow together and this means we will integrate the tools needed and build the customized solutions our…