Kaltura & Synthesia Partner on AI Video Creation & Delivery
Kaltura, the AI Video Experience Cloud, today announced a new partnership with Synthesia, a developer of hyper-realistic AI…
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Customer Engagement
Capgemini & Google Cloud Team Up to Transform CX with AI
Capgemini expands strategic partnership with Google Cloud to revolutionize CX across industries with agentic AI
Capgemini…
Intermedia Launches AI Assist to Boost Agent Productivity
Expanding the capabilities of Intermedia Intelligent Contact Center, this new AI-powered feature enhances real-time insights and…
3CLogic and Glidefast Expand Partnership to Deliver Integrated Contact Center Solutions for…
Two leading industry partners enter into new distribution agreement to deliver combined CRM and CCaaS solutions to ServiceNow…
Moloco Names Pat Copeland as General Manager of Moloco Commerce Media
Moloco, a leader in operational machine learning (ML) and performance advertising, announced the appointment of Pat Copeland as…
Iterable Introduces Iterable Nova to Revolutionize Moments-Based Marketing
Iterable has launched Iterable Nova, an advanced AI-powered agent designed to enhance moments-based marketing by delivering…
Yahoo Names Josh Line As Chief Marketing Officer
Yahoo announced the appointment of Josh Line as Chief Marketing Officer (CMO) to lead the company's global marketing strategies,…
Blueshift Adds Intelligent Agents to Its Customer AI Suite
Customer AI Agents help marketing teams launch 10X more personalization experiments and auto-optimize to customer outcomes.…
Braze Announces Agreement to Acquire OfferFit
Braze, the leading customer engagement platform that empowers brands to Be Absolutely Engaging™, announced that it has entered…
EZ Texting Launches SMS Workflows to Automate Customer Engagement
EZ Texting, the leader in SMS marketing with over 230K customers, announced the launch of its Workflows feature. This feature…