customer experience

Metrigy research acknowledges NICE conversational AI voice and chatbot technology as highly ranked among customers and delivers…

Alchemer’s highly flexible enterprise feedback platform helps Amdocs drive actionable insights from all customers in over 50…

Solution will uncover critical business insights, improve employee productivity and customer satisfaction across 80+ Salata Salad…

Six Primary Services Proven to Cut Agent Training Time and Limit Inefficiencies SingleComm, the all-in-one contact center…

Alvaria provides exceptional and cost-effective outbound campaign management tools that substantially enhance customer experience…

Acquisition will expand Drip's global presence and accelerate product leadership of its ecommerce marketing automation platform…

Leading meal solutions company taps the Human Insight Platform to take its top-rated customer satisfaction to the next level…

LumApps is cited as a leader among Intranet Platforms, Q1 2022 report. The Employee Experience Platform provider earns highest…

Zalora uses Freshworks Omnichannel solutions to respond faster and exceed its customer expectations  Freshworks Inc., a leading…

Nicole Gode has been named Vice President of Customer Experience and Operations at Field Nation, the leading on-site talent…