customer experience

Five9, provider of the Intelligent CX Platform, announced the appointment of Steve Blood as Vice President of Market Intelligence…

Coveo, a leading provider of enterprise AI platforms that enable individualized, connected, and trusted digital experiences at…

ibex, a leading global provider of business process outsourcing (BPO) and customer engagement technology solutions, announced that…

Authenticity is more meaningful than ever. I have tried and failed, with so many initiatives that seem to check the box. I now…

Here is MarTech360’s weekly roundup of the top news from global markets. In this fast-paced world, breaking down information helps…

Global cloud communications platform Infobip is integrating GenAI solutions through Microsoft’s Azure OpenAI technology in its…

With our digital landscape continuing its rapid evolution, businesses across industries demand solutions that propel growth and…

Clinch, the leader in dynamic ad serving and personalization and creator of Flight Control, the Omnichannel Campaign Activation…

AudioCodes, a leading vendor of advanced communications software, products and productivity solutions for the digital workplace…

Customer Contact Week (CCW), the leading event series committed to catering to professionals within the customer contact industry,…